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O artigo sistematiza as ações das/os Assistentes Sociais vinculadas/os a um curso de residência multiprofissional em saúde da família cuja atuação ocorreu na Atenção Primária em Saúde (APS), durante a pandemia do novo coronavírus, num contexto de reorganização dos serviços de saúde e do trabalho das/os profissionais do setor. Pretende-se contribuir com as reflexões sobre a dimensão técnico-operativa da Profissão abordando aspectos do trabalho no Núcleo Ampliado em Saúde da Família (NASF) neste período de excepcionalidade. A sistematização foi realizada a partir dos registros em diários de campo elaborados pelas/os profissionais entre os meses de março a setembro de 2020. Os principais resultados indicam que a crise sanitária aprofundou as desigualdades sociais demandando ações profissionais predominantemente socioeducativas voltadas ao acesso da população aos serviços e direitos sociais que amparam e oferecem condições de vida diante das mudanças provocadas pela pandemia. A reorganização requerida no processo coletivo de trabalho nos serviços de saúde implicou em alterações dos fluxos de acesso aos serviços e direitos sociais. Significa que, no período analisado, predominaram demandas profissionais de gestão e planejamento seja envolvendo a elaboração de materiais informativos de suporte às ações educativas, divulgação de informações pertinentes à população usuária do SUS, bem como de instrução às equipes multiprofissionais quanto aos benefícios sociais disponibilizados para mitigar os efeitos da pandemia. As ações socioeducativas voltadas para mobilização e assessoria político-organizativas apresentaram-se imprescindíveis para concretizar o acesso às práticas coletivas de controle social atentas à universalidade do direito à saúde.Alternate :This article systematizes the actions of social assistants associated to a multi-professional residency course in family health, undertaken within the Primary Healthcare System, during the new coronavirus pandemic, in a context of reorganization of healthcare services and the labor of professionals in the sector. Its objective is to contribute to reflections about the technical-operative dimension of the profession, addressing aspects of work by the Expanded Family Healthcare Nucleus in this exceptional period. The systematization was conducted through registers in field diaries prepared by the professionals from March to September 2020. The main results indicate that the sanitary crisis deepened social inequalities, requiring predominantly educational professional actions aimed at the population's access to social rights and services that support better living conditions, considering changes provoked by the pandemic. The reorganization required in the collective work process in healthcare services involved alterations in the flows of access to social services and rights. This means that, in the period analyzed, there was a predominance of professional demands related to administration and planning, that involved the elaboration of informative materials to support educational actions, the promotion of pertinent information to the population that uses Brazil's federal public single healthcare system, and providing instructions to multi-professional teams about social benefits available to mitigate the effects of the pandemic. The socio-educational actions aimed at mobilization and political-organizational assistance were essential to realizing access to collective practices of social control focused on the universal right to healthcare.
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Research on consumers' trust toward interaction with Artificially Intelligent (AI) social robots in service delivery has gained much more interest due to the outbreak of COVID-19 pandemic. However, this topic has not been widely invesgiated in China. To provide a psychometrically sound instrument in diverse cultural contexts, this study was to validate a scale of Social Service Robot Interaction Trust (SSRIT) that measures consumers' trust toward interaction with AI social robots in service delivery in a Chinese sample of adults. The results showed that the Chinese version of the SSRIT was validated with reliability and validity, suggesting that the Chinese version of the SSRIT could be used as an effective tool to assess trust in AI social robots in service delivery within the Chinese context. The implications of the findings were also discussed. [ FROM AUTHOR] Copyright of International Journal of Human-Computer Interaction is the property of Taylor & Francis Ltd and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full . (Copyright applies to all s.)
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COVID-19 unbalanced normality and influenced the inte-llectual production on Service-Learning (SA), for this re-ason it is necessary to establish the number of scientific documents published in Scopus and Scielo, evaluate the positive or negative effects of the pandemic within the pro-duction intellectual and evaluate the intellectual produc-tion regarding AS in secondary education after 2020. The methodology used was a systematic review of the number of scientific documents on AS in Scopus and Scielo;the findings show an extensive number of publications on AS, the pandemic was not an obstacle to publishing, and it is clear that the impact of AS is much less in secondary than in higher education. In addition, it is reaffirmed that the English language is preferred by the authors when writing documents;and the US-Canada region leads the authorships.
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Women's activism in the Hindu right has gone through communication and mobilisation shifts in the context of Covid-19. The article traces how the hierarchy and coordination within the Durga Vahini—the women's wing of the Vishwa Hindu Parishad facilitate the propagation of two primary goals1 of seva, and sanskar in Delhi and Uttar Pradesh. Through semi-structured interviews with the representatives of the organisation, the article focuses on understanding mobilisation strategies like e-satsangs, accommodation of marginalised groups through the distribution of raw food resources, and manipulation of mythological narratives for the recruitment of young girls to propagate Hindu nationalism. The core argument of the article is focused on understanding these mobilisation tactics and changing nature seva in the times of pandemic. © 2023 CWDS.
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The science of robotics is considered one of the most practical sciences in all fields. The application of this science is visible in all kinds of work fields and related fields, from construction activities to activities in the fields of medicine or even social services. One of the social services that are very widely used, is delivering items and orders to customers. This work is the duty of people who are called waiters. This job has very few benefits for people working in this field. Also, things like illness can cause some delay in the employer's work or not complete his work in some cases, also in situations such as when contagious diseases have spread, the direct communication of people within a short distance can cause more spread of the disease. The devices ordered by the customers could increase the speed of work and have a low-risk connection, the costs of the employer could be reduced, perfect service could be given to the customers, and the workforce could be employed for more useful work. This robot is specifically designed to use for reception in the conference hall of the growth center of Kharazmi University to receive the people present in this conference hall, but as mentioned above, these robots can be used in other places such as hospitals for delivering medicines to patients, also can be used in restaurants to deliver customer's orders to them. With this replacement, the speed of catering increases, at the same time, there is no lack of accuracy, and the issue that becomes more important with the spread of the contagious disease Covid-19 is hygiene, which can achieve several important goals in this field with this replacement. Specifically, during the reception, the distance between the host and the guest is less than one meter and is unsafe. Also, there is a possibility that each of the parties is a carrier of contagious diseases, and these problems are solved by this replacement. © 2022 IEEE.
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Summary: Individuals with intellectual disabilities who might have been previously placed into segregated institutions now live independently in the community, supported by the necessary community care services. Nevertheless, social inclusion can be deemed successful only if they can positively interact with the various microsystems of the community. The disruption of social service provision due to the COVID-19 pandemic allowed us to evaluate other systems of support in the community. By adopting a bioecological perspective, qualitative methods are used to examine the interactions between people with intellectual disabilities and their social environment during the pandemic primarily based on focus group sessions with 17 social workers and 12 caregivers. Findings: Three overarching themes are identified through a thematic analysis: (1) limited social ties with the community that could provide support;(2) professional support as the main source of assistance;and (3) limited resources on how to care for people with intellectual disabilities. Applications: The results show that unilateral systems of support with limited participation of other systems lead people with intellectual disabilities to live segregated lives, even though they reside in the community. To fully realize the right of inclusion in society of all people with intellectual disabilities, further efforts are required to promote informal social care for people with intellectual disabilities. There is a need for a shared-care model that provides care in the community by the community through the establishment of neighborly relations and expansion of the social networks of people with intellectual disabilities. © The Author(s) 2023.
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Purpose: Our 18-month exploratory qualitative study explored the impacts of COVID-19 on social service delivery in the mid-island region of Vancouver Island, Canada to contribute to meaningful local practice and to add to evolving social work knowledge regarding pandemics. Method: Interviews were held at six-monthly intervals with representatives from 12 social service nonprofit and government organizations. Results: The study demonstrates that the challenges and stressors of this period have resulted in both a re-affirming of relational social work practice alongside some re-making of social service delivery. Discussion: The study confirms expectations of COVID-19 entrenching inequities, deepening needs, and creating new categories of service users while also taxing service providers. The value of face-to-face engagement is underscored as foundational to effective social work, though how this is effected has changed. A hybrid model of social service delivery has emerged blending in-person and remote approaches. Policy engagement has shifted in the short-term allowing greater visibility of complex service provider issues. Workplace conditions have altered, and placement options have expanded. These developments offer a tenuous template for the future, though whether such social service delivery remaking is temporary or not remains unclear. Conclusion: The research concludes that pandemic conditions will prompt immediate adaptation and innovation, but that evaluation is needed to identify which measures are sustainable in dealing with a prolonged pandemic and to anticipate future disruptions. (PsycInfo Database Record (c) 2023 APA, all rights reserved)
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Background: The COVID-19 pandemic has greatly challenged all public social services, particularly home-based community care services (HBCCS). Aberdeen Kai-fong Association (AKA) is a non-government organization (NGO) in Hong Kong that systematically manages the challenges to HBCCS. This paper presents a practical example of the implementation and evaluation of the risk management process for HBCCS. Methods: Mixed-method design was used to evaluate the implementation of the risk management process in encountering the challenges from existing and potential problems to maintain and enhance HBCCS in four major areas amidst the pandemic. A cross-sectional questionnaire survey and three qualitative focus group interviews were conducted by AKA from 30 December 2021 to 12 March 2022 to collect staff feedback on the institutional risk management process in four areas. Results: 109 HBCCS staff members (69% aged 40 years or above; 80% female) completed the questionnaire survey. For resource arrangement and staff training, over 90% of the participants agreed (including strongly agreed) that they had sufficient and reliable personal protective equipment and clear infection control guideline and effective training. Over 80% agreed they had safe working space and effective manpower allocation. However, only 75% agreed they had received emotional support from the organization. Over 90% agreed that the basic services were maintained for service continuation and enhancement, the service users and their families trusted the organization, and the provided services were adjusted according to users' needs. 88% agreed that the organization had obtained support from the neighborhood. For communication among stakeholders, over 80% agreed they had open discussions with the senior management team, and the senior management team was willing to listen. Twenty-six staff members joined the three focus group interviews. The qualitative findings corroborated the quantitative results. Staff appreciated the organisation's work to enhance staff safety and continue advancing services during this difficult period. Regular in-service training, updated information and guidelines to staff, and proactive phone calls to service users, especially the elderly, were suggested to enhance the quality of services. Conclusions: The paper could help NGOs and others encountering management challenges in community social services in diverse settings amidst the pandemic and beyond.
Subject(s)
COVID-19 , Home Care Services , Aged , Humans , Female , Male , COVID-19/epidemiology , COVID-19/prevention & control , Pandemics , Hong Kong/epidemiology , Cross-Sectional StudiesABSTRACT
Background: Hong Kong is one of the earliest cities to have hampered by the COVID-19. When preventive public health measures are enforced, specific groups, who have already been facing inequality before the outbreak, are likely to become more overlooked and vulnerable. Aim: This community case study aims to describe the additional needs of families of children with autism spectrum disorder and other developmental issues, as well as unexpected difficulties and challenges social service professionals encountered when delivering service and their solutions toward these challenges. Methods: A focus group with 10 professionals providing the Caregiver Skills Training Program was conducted. Results: Poor families of vulnerable children were found to be challenged, more than average, in finding daily necessities during the initial stage of the outbreak. Most vulnerable children displayed additional problematic behaviors and emotional problems during the quarantine. The social service professionals addressed the family needs by providing tangible resources and offering online training, workshops, and programs to meet their needs. Several important lessons were learned. First, technology know-how on conducting online training, workshop, and program could be a challenge to some social service professionals and the parents. Second, the professionals reported that they made huge efforts to produce guidelines in protecting services users' privacy, to equip themselves with necessary skills in executing privacy-protection measures, and to keep exploring for safer alternatives. Third, providing tele-services in online mode represented a different interaction pattern between social service professionals and service users, especially in the recruitment processes and group dynamics. Conclusion: In comparison with other cities, Hong Kong has responded to the COVID-19 efficiently and effectively based on the citizen's strict adherence to behavioral advice and the innovative altruistic efforts from the multi-sectors in the community.
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The COVID-19 pandemic has brought disruptions and constraints to K-12 STEM education, such as the shortened classroom time and the restrictions on classroom interactions. More empirical evidence is needed to inform educators and practitioners which strategies work and which do not in the pandemic context. In response to the call for more empirical evidence and the need for cultivating responsible and competent 21st century citizens, we designed and implemented a transdisciplinary STEM curriculum during the COVID-19 outbreak. In order to facilitate the smooth delivery of the learning contents and authentically engage learners in the learning process, multi-model video approaches were employed considering the characteristics of three disciplines, STEM, social service, and writing, as well as learner diversity. Pre- and post-test results indicated that students' transdisciplinary STEM knowledge improved significantly after completing the curriculum. The integration of STEM, social service, and writing disciplines promoted the growth of students' empathy, interest, and self-efficacy. Consistent with the quantitative results, students responded in the interview that their STEM knowledge and empathy were both enhanced. Some implementation strategies introduced in the current study are also applicable when the standard teaching order is restored in the post-COVID-19 era. (PsycInfo Database Record (c) 2023 APA, all rights reserved)
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This book provides a focused and comprehensive overview of the status of children across society, with special reference to emerging features and measures of child safety, welfare, and overall well-being. The book is arranged into four parts covering various dimensions of child welfare and well-being. In this second edition, highly experienced academics, researchers, child rights activities, and policymakers from both developed and developing countries have contributed chapters on topics such as status of children living under institutional care, sexual abuse of male children and tribal girl children, issues and challenges faced by children living in conflict zones, children living on the streets, COVID-19 and its impact on the education of children. The status of marginalized children gets special importance in the second edition. The new chapters include field-based experiences of researchers in protecting child rights and preventing child abuse. It also considers the promising strategies and promising future directions in enhancing effective prevention, intervention and responses to child abuse and neglect. This volume is essential for a wide range of professionals and researchers from the social sciences, law, medicine, and behavioral sciences. It is also beneficial for policymakers and law enforcement agencies working with children. (PsycInfo Database Record (c) 2023 APA, all rights reserved)
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The COVID-19 pandemic exacerbated incidences of domestic violence (DV). The framing of DV within media sources contributes to the public's understanding of DV. Using critical discourse analysis (CDA), this paper explores representations of safety within newspapers' reporting of DV during the pandemic. The sample included newspaper articles (n = 31) from U.S. newspapers. The analysis involved multiple rounds of coding and employing "structured questions." These articles depicted limited courses of action for DV survivors and represented safety as unattainable. Safety was constructed in four ways: homes are unsafe, social services are overburdened, government failures, and the elusiveness of safety. These discursive formations provide insight regarding "idealized" social responses to DV.
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The COVID-19 pandemic has rampaged through the daily life of individuals, increasing existing vulnerabilities and bringing about new ones. Social service workers act in close proximity and connection with these vulnerable groups, and measures taken to decrease the COVID-19 contamination rate — such as working from home, reducing social contacts and most of all lockdowns — negatively affect the core tasks of social service workers. Consequently, these professionals have had to find other ways to reach out to clients. This may potentially change the type of clients who have been reached and prioritized during the pandemic. Moreover, the profile of clients may have changed due to the pandemic. With this study, we address three research questions: (1) Which clients were prioritized by social service workers?, (2) Which clients were not able to be reached by social service workers?;and (3) Do social service workers expect a new vulnerable client base to emerge as a consequence of the COVID-19 pandemic? To help answer these questions, we used data from the Social Work COVID-19 Survey, obtained from 2,815 social service workers and collected in April and May 2020 during the first Belgian lockdown. The results indicate that urgent cases in need of essential, vital care were prioritized, with social service workers relying more on their gut instincts than on the customary procedures. Second, clients who could not be reached were those with limited access to modern communications, or with lower levels of digital skills. This often coincides with more vulnerable groups (such as people with mental health issues, financial issues, a small social network, the homeless and the elderly). Third, with regard to possible new clients, social service workers anticipate a ‘less standard’ and ‘more temporary’ client base, with more ‘middle-class families’ who have become vulnerable due to the economic consequences of the COVID-19 pandemic. Moreover, social service workers expect the pressure in the private life of individuals to increase, and have observed several mental health consequences of the COVID-19 pandemic. © This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
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As the era of industrial revolution 5.0 has begun, most of the robots are developed to have cyber inter-physical functionalities which are deemed to replace human activities. However, robots are rarely being utilized in the health care sector. In a medical institution, countless activities and events are happening simultaneously. Most of these are very precise, lifesaving and are on a time constraint. Heavy machinery and equipment are required to execute such events which is time-consuming and inconvenient. The robot specified helps with regular processes occurring on a day-to-day basis in the institution such as taking vitals and sanitization as well as transporting products on the go intelligently and safely. This robot is good at mapping rooms using the internal GPS, the robot can effectively communicate and output simple messages with the patients via, a display screen. Human intervention plays a vital role in preventing the health care workers from coming in contact with the covid-19. © 2022 IEEE.
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The COVID-19 pandemic has had a massive impact on everyone on the world since early 2020. The situation in Turkey is not different than the rest of the world. In the time of a pandemic, it is important, for everyone's safety, to identify ways to deliver social services without in-person contact;therefore, organizations must adopt models for remote and digitalized social service provision which can minimize risks to the health and safety of both for social service-receivers and providers. In this respect, this chapter has got three foci: the effects of COVID-19 outbreak on the social service-providing non-governmental organizations in the context of migration in Turkey, the needs of the asylum seekers as social service-receivers, and the digital measures of the non-governmental organizations in social service provision as a response to COVID-19 outbreak. (PsycInfo Database Record (c) 2022 APA, all rights reserved)
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Social service in Mexico is a practical insertion activity, legally established as a mandatory requirement to obtain a professional degree. This service is carried out in institutions, work centers, groups and communities, by those who are about to conclude, or have completed their professional training. Currently, the COVID-19 pandemic involved alterations in this activity, as it happened in all areas of human performance. The objective of this work is to analyze the experience of social service, as a requirement for a degree in pedagogy during the COVID-19 pandemic, in parent education work. The fundamentals of social service in Mexico, the vicissitudes of its implementation in a pandemic, the useful implications in this context of isolation for school children's parents, and the training experience of the pedagogy graduate who performed social service under these conditions, are analyzed.
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The digitalization of society has changed the practices of social service professionals. The primary objective of this study was to explore knowledge of mobile health apps (mHealth), specifically a government-owned My Health Bank app, among Taiwanese social service college students. Whether these students can be the facilitators to promote mHealth apps' adoption for older adults was examined as well. The results showed that their awareness of this government-owned mHealth app was low. However, their perceptions and attitudes toward the My Health Bank app and older adults were very positive. The findings of the present study indicated that the potential of promoting mobile health apps' adoption for Taiwanese older adults through the support of prospective social service practitioners is reachable. The importance of mHealth adoption during the Coronavirus disease (COVID-19) pandemic was also discussed. Finally, the findings of this study provided several suggestions and research directions to support current and future social service practitioners to be well-prepared for the challenges of the digital society.
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Research on social robots in care has often focused on either the care recipients or the technology itself, neglecting the care workers who, in and through their collaborative and coordinative practices, will need to work with the robots. To better understand these interactions with a social robot (Pepper), we undertook a 3 month long-term study within a care home to gain empirical insights into the way the robot was used. We observed how care workers learned to use the device, applied it to their daily work life, and encountered obstacles. Our findings show that the care workers used the robot regularly (1:07 hours/day) mostly in one-to-one interactions with residents. While the robot had a limited effect on reducing the workload of care workers, it had other positive effects, demonstrating the potential to enhance the quality of care. © 2022 Owner/Author.
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Coronavirus infection is proceeding with its spread over the world, with more than 2.7 million affirmed instances of coronavirus now in 185 nations. In any event, 190, 000 individuals have kicked the bucket. The United States has multiple occasions of the same number of affirmed cases as some other nation. The infection, which causes the respiratory disease coronavirus disease 2019 (COVID-19), was first identified in the city of Wuhan, China, in late 2019. It is spreading quickly in numerous nations and the number of passings is as yet climbing. The world is pretty upside down the present moment, as a result of the worldwide frenzy around coronavirus infection (COVID-19). In case you are feeling overpowered or worried about everything, then be consoled this is an extremely ordinary reaction. Notwithstanding, it is critical to back off of yourself and to set aside effort for self-care. We have assembled this rundown list (self-care dataset) of self-care exercises that you can do from home;this is the message the corresponding author got in morning wishes during his stay in China. In the fight against the pandemic, nations effectively utilized computerized innovations, for example, artificial intelligence, big data, cloud computing, blockchain, and 5G, which have adequately improved the proficiency of nations’ endeavors in scourge checking, infection following, counteraction, control and treatment, and asset assignment. The chapter discusses a couple of the ways in which data innovations were successfully utilized toward impact of healthcare treatments in Internet of Things (IoT) environment for analyzing a self-care contextual investigation during the coronavirus outbreak. © 2022 Elsevier Inc.
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The purpose of the study was to identify innovative approaches to activities in the system of state-church relations in social service (education) within the framework of interaction between an Orthodox Monastery and the Russian State Social University. The interaction between St. Nicholas Chernoostrovsky Convent and Russian State Social University (RSCU) has developed from conceptual foundations to the formation of a training system for Orthodox media. This article is the first to identify innovations: implementation of a modular, continuous model for the development of orphans in modern society, combining the efforts of secular and spiritual education;unification of philosophy and worldview, both religious and cultural, in the context of the digitalization of society and pandemic restrictions;formation of a multi-vector model of education with simultaneous development in several professional (church) directions and (or) an increase in social significance;use of hybrid forms of preparation and conduct of classes in a secular and church educational environment. The strong point of the article is a systematic approach to the study of the problem and the identified innovations, which make it possible to improve social service in the context of the digitalization of society and the COVID 19 pandemic. The use of the results obtained by other researchers can serve to develop the system of state-church relations in social service (education) of different faiths. © 2022 The Authors